Shipping policy

Welcome to Zareon (www.zareon.shop). We are committed to providing a seamless and reliable shopping experience for our customers in Singapore. Below are the detailed terms and conditions that constitute our Shipping Policy.

1. Shipping Rates & Destination

Target Destination: We proudly ship to all valid residential and commercial addresses within Singapore.

Shipping Cost: We offer 100% Free Shipping on all orders. There are no hidden fees, customs duties, or minimum purchase requirements at checkout.

Currency: All prices and transactions on our website are processed in US Dollars (USD).

2. Order Processing & Transit Time

To ensure clarity and transparency, our delivery timeline is divided into Processing Time and Transit Time:

  • Order Handling/Processing Time: 1–3 Business Days (Monday to Friday). Orders are verified, quality-checked, and packaged within this timeframe. Orders placed on weekends or public holidays will be processed the following business day.
  • Transit/Shipping Time: 7–10 Business Days (Monday to Friday). This is the time it takes for your item to travel from our fulfillment center to your delivery address in Singapore.
  • Total Estimated Delivery Time: 8–13 Business Days.

3. Order Tracking

Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will become active within 24–48 hours. You can monitor your shipment directly on our website or via the carrier's tracking portal.

4. Incorrect Address & Delivery Issues

Please double-check your shipping address during checkout. We are not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by the buyer. If a package is returned to us due to an incorrect address, we will contact you to arrange a reshipment, which may incur additional fees.

5. Contact Information

For any questions regarding your shipment or delivery status, please contact our dedicated customer service team:

  • Store Name: Zareon
  • Legal Entity: 1059 VIRGINIA ST OPCO LLC
  • Company Registration / EIN: 93-3867903
  • Business Address: 1059 VIRGINIA ST, DUNEDIN, FL, 34698, United States
  • Email: care@zareon.shop
  • Phone: +12174097560